Privacy Policy


Last Updated: 09/03/2026

At NV Shape, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, postal address, and any other information you provide by filling in forms on our website or social media.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide our services: We process your personal data to deliver our services, including booking appointments, processing payments, and providing customer support.
  • To improve our website and services: We use your information to understand how our website and services are being used and to make improvements.
  • To communicate with you: We may use your contact details to send you important updates, promotional offers, and newsletters, subject to your preferences.
  • For legal purposes: We may process your data to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal authorities: If required by law, we may disclose your personal information to law enforcement agencies, regulatory bodies, or other governmental authorities.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under UK data protection law, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request that we delete your personal data, subject to certain conditions.
  • Objection: You can object to our processing of your personal data in certain circumstances.
  • Portability: You have the right to request that we transfer your personal data to another organization or to you.

To exercise any of these rights, please contact us at info@nvshape.co.uk

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may affect your ability to use some features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.